I purchased a upholstered bed frame from wayfair. Put it together with ease and it was beautiful. Fast forward a few months and myself and my kids started getting welts. Chalking it up to being outdoors and mosquitos I didn't think anything else of it. Until one night...Read more
Placed an order sept 7 2017. Paid right then with PayPal. Was told i would receive item by sept 12, 2017. On sept 8, 2017 the order said the order was on hold. I sent an email asking why it was on hold. It took 3 days to get an answer back. I was told they were...Read more
So I ordered something from Wayfair, sent it back USP and it's been over a month and no refund. I called once they asked for the number I said I don't have it so they said no problem you should have your refund in 3 days. A week later still no money. Called again and...Read more
Wayfair - Shipping...HORRIBLE
Changed shipping date without notice...delivery now SIX WEEKS after order. Would NEVER have purchased from them and never will again.
Wayfair - Return shipping charge was as much as the price I paid for t
I ordeeed a metal bed on Wayfair. It didn't look good at all with other furniture in the bedroom so decided to return. And we were refunded only $50. They charged $70 towards shipping! Lost hard earned money! Never buying anything from wayfair.
Wayfair - Furniture Delivery
Where is my dresser and end tables. The mirror came yesterday, all four pieces was supposed to have been delivered today. Please contact me by phone 9319815439. The order number is 2519096372 concerned concerned customer Deborah F Johnson
Wayfair - Dumped dresser on front step
Dumped my dresser on front door step said could not bring inside. I'm an elderly lady what am I supposed to do. I was not told it would be extra to step in house and set down. Horrible customer service just horrible won't ever order from y'all again!!!!!
Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add on the Canadian website was in US Dollars as well responded that they have the right to change...Read more
I bought a dining set. It arrived eith broken pieces. Been trying for weeks to return it and have exchanged numerous calls and emails with wayfair service reps, product return person, a manager and their disposal company but cant get this junk picked up and 3 huge...Read more
I ordered 2 Adirondack chairs. Only one arrived, which had damaged slats due to poor packing. I contacted them to ask for replacement slats and was told they would refund my money. I didn't ask for a refund, I asked for parts. Then they said that they were cancelling...Read more
On Sept. 1, 2017 I ordered some flooring from Wayfair. I put in the square footage I needed and the site calculated my order. I received an order confirmation and as ship date of Sept 8, 2017. One Sept 8, I received an email from Wayfair, of which I opened expecting to...Read more
I didn't like
- Do not stand by pricing
I have browsed their site looking for a dresser, but now I have to listen to their ads (can't shut them up) or X them out at least 30 times a day. I think they should ease up on their ads. The copper hanging basket for the kitchen is out of date and I know how to pick...Read more
I purchased the couch AND love seat. I know it has been a little over 13 months since delivery. I took pride in purchasing furniture Made in the US! I never expected this set to become so distorted and out of shape. (I provided photos). I have no pets, no children at...Read more
These stories are identical to mine. I can't believe it. We're out almost a thousand dollars because of this horrendous company and Clique headboard. It was a total nightmare to deal with, not only that but Aaron C. from "the customer advocacy team" made us feel as...Read more
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