Carol A Smf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hamilton, Montana

Color did not match the accompanying pieces

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 02, 2024

Supposed to receive a printable receipt and credit will be given once package arrives. Have not received the printable receipt.

Original review Jan 02, 2024
I tried to contact your company online to complete a return request. It would not allow me to do so without sending a photo which I cannot do on my computer.

I then called customer service and the representative handled it well.

If I was allowed to proceed without the photo, I would not have to waste a representative's and my time.
My order number is: 319332**** which I cannot put in the box below without dropping and dragging.
Where it asks where the occurrence happened, it is autofilling someplace in Montana. Have not clue as to what that is, but it is neither my home address, or the Wayfair address on the label on your package which is in Florence, Kentucky
View full review
Loss:
$16
Pros:
  • Great choices and fast delivery
Cons:
  • Making returns unnecessarily difficult

Preferred solution: Full refund

Anonymous
map-marker New Castle, Delaware

For an order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Trying to find out if an order I placed was received, or if it was a scam. My credit card number was given and saved
View full review
Ramey Dvo
map-marker Farmville, Virginia

Missing order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered 1 and a half months ago and was wondering when I would receive it. The young lady that talked to me was extremely helpful. I amno longer Pissed Happy
View full review
Rickard Rhv
map-marker Browerville, Minnesota

Question about a return

Im not really a pissed customer. Its just that the drop in bathtub we ordered was smaller than we thought. So, Im more of a disappointed customer. It arrived fairly quickly & was not damaged. Better luck next time I guess.
View full review

User's recommendation: Check measurements on the inside of a drop in tub & not just the outside dimensions.

Phyllis M Mzy

I need a new a new pick up date!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had a pickup date for February 6th and No one came. Please call me at (585) 738-**** to review this. Thank you
View full review
Loss:
$50

Preferred solution: Full refund

Nkechi W Zql
map-marker South Elgin, Illinois

Return item

Need help with wrong item! The colors dont match as shown! One box opened others are untouched! Please assist with return! Great quality the product is not what I expected in color! I would definitely order if this if color was true to picture! I was really excited but after arrival this is more browns than grey!
View full review
Loss:
$390
Pros:
  • Great selection
Cons:
  • Coloring off in pic

Preferred solution: Full refund

Anonymous
map-marker Indianapolis, Indiana

Order missing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wayfair - Order missing
Wayfair - Order missing - Image 2
I have no complaints. I bought an expensive Christmas tree and some of the lights did not work. Rhey have sent me a brand new complete tree Not only is it beautiful, it will last for years. WaGreat place to shopyfair IS the place to shop.
View full review

User's recommendation: Great place to shop

Jack J Ajm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Cruz, California

I did not receive a return label, unable to return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need to return an order. I followed procedures , I was credited. But I asked for a return label. None came. I cant return the item without the return label
View full review
Joe N Vlw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cranston, Rhode Island

Unsatisfied cusotmer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wayfair - Unsatisfied cusotmer
I am not satisfied with the warranty on my microwave. I don't have money to buy another one and wait for a certificate and then wait up to 8 weeks to get the money back. So I was forced to fix it myself. I am waiting to hear back from GE. It would have been much easier for you to send a repair man. I will think twice about buying anything again.
View full review

User's recommendation: Check out the warranty first before you buy something from Wayfair

Anonymous
map-marker New York, New York

Can I get a catalog

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I hate the title of this review -- I am NOT a "Pissed Consumer" just disappointed. Happy I will still be interested in Wayfair. Getting ready to redo a room - will be seriously looking at Wayfair.
View full review
Ingrid F Uhx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Earlysville, Virginia

The curtains are lovely. My husband doesn’t like them so we return them but it’s a nice quality and quick shipping. Hopefully returns will be just as easy!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hubby did not care for the curtains so we will return them, he likes lace, and I like print, but I will go along with him. The quality was very nice. They were just as i had expected. .
View full review

User's recommendation: Try whatever u like

Anonymous
map-marker Clifton Park, New York

Missing parts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was missing the bottom glass and hardware for the glass to my light. First call, very friendly and I received the bottom glass but no hardware. Second call again very friendly and hopefully will receive the hardware. I have no complaints and love the items I have ordered from Wayfair.
View full review
Anonymous
map-marker Cleveland, Ohio

Scammer

Wayfair - Scammer
Just wanted to inform you that scammers have one of your small jacuzzis on marketplace for 150 bucks, you may want to look into that, iam usually able to spot a too good to be true sale but since this was on wayfair I was fooled and bought it, the way I caught it was they sent me an email wanting me to transfer the sale to PayPal, I guess its easier for them to get the money that way, I called to cancel and got the proverbial scammer voice and so I had to cancel my card to be safe, then I sent the low lifes a nasty email
View full review

User's recommendation: If you find something exceptionally cheap, make sure your on the legit site by googling the site such as wayfair

Priscilla S Rfe
map-marker Warner Robins, Georgia

I needed to return labels, and she was very great by serving me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
She was very great friend and helpful She took the time to make sure that I was I had exactly what I needed and I was very thankful for great help keep up the good work
View full review
  • 1
  • ...
  • 18
  • 19
  • 20
  • 21
  • 22
  • ...
  • 655