Wayfair
Reviews and Complaints
Every time I order something from you it’s always f)//!!up
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Verified ReviewerI’ve had a great experience with Wayfair. I had an issue with a couch I ordered!! I called them & they replaced the entire couch immediately!!
User's recommendation: Recommend
Looking for order
User's recommendation: Find out when your product is to be delivered
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Verified Reviewer | Greenville, South CarolinaStatus of an order
User's recommendation: Tò have a good customer service contact number.
Missing parts
To see who sent me a gift.
Preferred solution: Nothing just who sent the gift.
User's recommendation: Always had good service from Wayfair. I would recommend Wayfair to my friends.
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Verified ReviewerTo exchange an item
Preferred solution: An exchange
User's recommendation: Inspected your item
Not happy with my order want my money back.
Preferred solution: Full refund
User's recommendation: Be very careful what you order.
Refund
- Aweful
Preferred solution: Full refund
User's recommendation: None it after what I went though this am Photo video
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Verified Reviewer | Camden, ArkansasGreat Customer Service Person
Can’t until this is settled
User's recommendation: I was satisfied with service until now
Rude customer service
User's recommendation: watch what you buy because they will charge you to return anything you are not satisfied with. I recommend shopping elsewhere
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Verified Reviewer | Erlanger, KentuckyHelp with appointment
- I have ordered from you before and been pleased
- Screws missing
- Being treated like a stupid consumer
Preferred solution: Would like for my media center to be assembled like it was supposed to be
User's recommendation: Not Recommended
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mesa, ArizonaI can’t get a hold of anybody to solve my problems in person.
Delivery
User's recommendation: Be careful with delivery
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