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2.6
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Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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0 comments

They say I can return the wooden bench for a $99 shipping fee. What the heck.

That's no way to make me want to buy here again. The return policy should consider that they don't have a storefront so I could see it first, and the price of the bench went down $71.00 from $275 to $204 two weeks after I bought it. I contacted Wayfair for a return or price adjustment. "Sorry, price adjustments made within 7 days only." So $99 shipping for a $204 bench.

It may be worth $204, but not $275. The bench is rustic style, but the wood used for the bench is very rough and has some wood putty patches which are not desirable or rustic looking.

Product or Service Mentioned: Lark Manor Bench.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $71.

Preferred solution: Price reduction.

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