Colorado Springs, Colorado
Not resolved
1 comment

I bought slip covers for dining room chairs that don't fit and I have to pay $18.00 to return them. That seems a bit expensive.

They will lose my business and everyone I know. I will get the word out for such poor customer service. No other company I buy from charges for returns. I do almost all my shopping on line.

Amazon is the best!!!

There were other things I was looking to buy from Wayfair after Christmas but not now. I will find them somewhere else.

Reason of review: Return policy.

Monetary Loss: $18.

Preferred solution: Full refund.

Wayfair Cons: Return policy.

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Anonymous
#1088466

You think $18 is bad?! I wanted to return some chairs I ordered. The return cost is over $56 per chair, including my shipping costs which will completely eliminate my refund.