Thonotosassa, Florida
1 comment

I purchased some outside lights for my home. Then when I looked up the tracking info I saw that my order had been cancelled because they said the pricing was wrong?

I didn't price the lights they did. Any store you would visit would honor the price if it was marked wrong on the shelf how come online stores don't have the same honor system.

I spent a lot of time shopping their site and I feel it was a waste. We are redecorating our whole house unfortunately I will not be spending any of my money on wayfair.com

Reason of review: Poor customer service.

Wayfair Cons: Did not stand by their pricing.

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Anonymous
#1173714

I had a similar experience on 6/15/16; for five days wayfair advertised a table and chairs for a price and when I added it to my cart it doubled in price. When I called, they offered it to me for a price about half way between the advertised price and the price of the item in the cart. This was a classic bait and switch.