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1.8

They sent us a bed bug infested headboard! I asked for our money back and tild them that because of fraud, we had changed bank accounts.

Then they said they couldnt issue refund to new accpunt and gave us store credit. Who would trust buying from them again? We went out and had to buy a new bed and spent over 1000 dollar's on extermination, we asked fir a check, the suoervisor stated that because it had been too long they wouldnt issue us a check.

I am now in persuit of refund as well as reimbursement of exterminator fees, playing nice clearly doesnt work. I plan on telling eberyone including media outlets about this, all we wanted was our money back so that we werent in debt ober this new bed!!

Reason of review: Damaged or defective.

Monetary Loss: $1700.

Preferred solution: Full refund.

Wayfair Cons: Awful experience, Bed bugs in tuffeted bed, Bed bugs in bed, Bed bugs wayfair, Rude customer service.

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Ikram Xlw

WAYFAIR IS TERRIBLE.

Guest

I also ordered from wayfair and in return was infested with bed bugs. I ordered a brand new foam mattress topper now 2 months later $2000 later we are just going to move because we can't get rid of them.

It's a nightmare. Plus im pregnant

Guest

That's horrible!!! Thanks for writing your review.

I'm not ordering from that idiotic company again!!! Bedbugs???? The horror!!!

It just goes to show that they are selling USED products to people. Terrible!!

Guest

Sounds like you should be complaining about your exterminator. $1000 for a bedbug infestation on 1 bed ?

Even a whole house tenting is not that much. You are either padding this number in hopes of getting more from Wayfair or you got scammed.

Lavoris Evh
reply icon Replying to comment of Guest-1330065

Are u serious? 3 treatments 2 weeks apart each are 299 a piece, and while house addition on top of it to spray to be safe are 99 a piece...

it's a pretty standard price here in Utah from edge pest control which is one of the best, all I want is my 650 back to put towards all this.

But if they won't do it, then media coverage and small claims is next. This company is ridiculous!!

Lavoris Evh
reply icon Replying to comment of Guest-1330065

We had to buy a new bed, they told us to dispose of old one, they didn't want it back obviously. We bought a new bed after they told us our refund was on its way, now they suddenly will just give store credit, I originally wanted just bed refund but if they wanna play dirty, we can play dirty... simple as that.

Guest
reply icon Replying to comment of Lavoris Evh

Don't pay any attention to the *** defending Wayfair. Look at the other posts about Wayfair, there are always defensive posts.

Looks like Wayfair gets it's employees on here, to try to damage control.

Won't work for smart people though.

We don't fall for that. And who on earth would be *** enough to defend a company that sent and obviously used product (infested with bedbugs) to a customer buying what they thought was a new product?!

Lavoris Evh

I apologize for the grammar and spelling. It's hard to type when you are shaking because you are so angry!