Run from these people.I had been looking at a rug on their site, but could not afford it.I saw one of their pop up ads, and checked and it was greatly reduced.
Was so excited.
I even checked several times before ordering to make sure it was not a temporary glitch. The price stayed the same for several days. They charged my credit card, and then I started getting weird messages on my order status.Customer service people were nice via email, but kept saying they would get back to me and that the warehouse could not tell them anything. No information.
10 days later, I finally pinned them down and asked if they were really going to ship my rug.THEN I got a form letter saying they had made a mistake on the price and they would not sell it to me. They offered a nothing discount, but did not offer to sell it for half off or anything reasonable. I was a realtor for many years. I can just imagine had I written a contract for a house, and then come back and said...".nope , you only get the house if you pay much more.
We made a mistake in the pricing" (which I don't even believe) I wonder how many people got drawn into this scam. I read that others have had similar experiences with other products.
Worst online experience I have ever had, and I spend thousands a year shopping. No one I have dealt with is this unethical.Beware.
Monetary Loss: $300.