Contact Wayfair Customer Service
Wayfair Contact Information
- (877) 929-3247
Contact Page:
Headquarters Address:
Other Info:
Mon - Fri: 8AM - midnight
Sat: 8AM - 8PM
Sun: 9AM - 6PM
Social Networks:
Summary of Wayfair Customer Service Calls
Customers Contact Wayfair to Ask about:
Return/ Replace:
- “Returns”
- “Problem with return”
- “WnT to buy furniture. Need to know what happens if I need to return n any piece”
Shipping and Delivery:
- “Delivery directions”
- “Delivery address”
- “Shipping delayed”
Payments and Charges:
- “Discount”
- “Charge on credit card.”
- “Billing reversal”
Request for Information:
- “Question on charge”
- “Item question”
- “Want to know about a refund”
Product/ Service:
- “My computer is broken and I can’t access my e-mail to reset my password. I want to place an order please.”
- “Broken item”
- “Broken pieces”
Activation/ Cancellation:
- “My orders are being canceled”
- “Cancel credit card. Acccidentally signed up”
- “Cancellations”
Refund:
- “Refund”
Staff:
- “Do you speak with customer service representative”
- “Need to talk to customer service dept”
- “Customer service”
Cards:
- “Want info on your credit card”
- “Something money came off card”
Account:
- “Login”
- “Can not create a Wayfair Pro account.”
Website/ Application:
- “On your website it shows customers reviews but tried opening them and it shows no reviews”
Other:
- “Cannot complete my online order.”
- “Wrong part”
- “Date”
Wayfair Rating Stats
About Wayfair
Shipping Service, Customer Care, Shopping Advertisement, Furniture Advertisement, Advertisement
Customer service, Product, Website, Quality and price, Completely careless customer service agent
Customer service, Delivery, Delivery service, Bad service, Awful experience
Wayfair is an American e-trade company with global operations, including in the UK, Ireland and Germany. It is headquartered in Boston, MA, and maintains its warehouse in Ogden, Utah. The company began in 2002 as CSN stores by selling furniture, having extensively expanded its inventory to other household items decor, bed and bath, kitchen and dining, home improvement toys, pet accessories, etc. Wayfair took its operations over from CSN stores in 2011 and continues selling the whole range of items previously listed in the CSN catalogues. Currently, the online resource of the company features products of more than 5,000 brand names. In addition to products in kind, the company also maintains wish lists, baby registry, wedding registry and gift certificate options.
Wayfair is ranked 173 out of 1736 in Furniture and Decor category
USA, Canada
Wayfair Stats
Number of Reviews
Number of Comments
Number of Calls
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