Wayfair Customer Service
Contact Wayfair
- (877) 929-3247
Website:
Headquarters Address:
Other Info:
Mon - Fri: 8AM - midnight
Sat: 8AM - 8PM
Sun: 9AM - 6PM
Social Networks:
Summary of Wayfair Customer Service Calls
Customers Contact Wayfair to Ask about:
Shipping and Delivery:
- “Chair was to be delivered on 11 sept have not got it”
- “Did not receive all of parts to put together”
- “Delivery”
Return/ Replace:
- “Return merchandise”
- “Change an orde”
- “I am a professional customer. My rep does not return phone calls or my r mails”
Payments and Charges:
- “Discount needs applied”
- “Pay my bill”
- “To make sure you received updated billing address”
Request for Information:
- “Cushion questions.”
- “Question about a return”
- “No instructions on how to put together”
Product/ Service:
- “Buying a coffee table”
- “Broken tiles in box”
- “Broken parts”
Staff:
- “Need to talk to customer service dept”
- “Customer service”
- “My credit limit increase isn't what I was told would be by customer service”
Activation/ Cancellation:
- “Cancel credit card. Acccidentally signed up”
- “Cancellations”
- “Cancellation”
Refund:
- “Refund”
Cards:
- “Something money came off card”
Other:
- “Missing items”
- “Information”
- “Given wrong information”
Wayfair Rating Stats
About Wayfair
Shipping Service, Customer Care, Shopping Advertisement, Furniture Advertisement, Deal
Customer service, Product, Website, Quality and price, Dissatisfied
Customer service, Delivery, Delivery service, Bad service, Awful experience
Wayfair is an American e-trade company with global operations, including in the UK, Ireland and Germany. It is headquartered in Boston, MA, and maintains its warehouse in Ogden, Utah. The company began in 2002 as CSN stores by selling furniture, having extensively expanded its inventory to other household items decor, bed and bath, kitchen and dining, home improvement toys, pet accessories, etc. Wayfair took its operations over from CSN stores in 2011 and continues selling the whole range of items previously listed in the CSN catalogues. Currently, the online resource of the company features products of more than 5,000 brand names. In addition to products in kind, the company also maintains wish lists, baby registry, wedding registry and gift certificate options.
Wayfair is ranked 215 out of 1712 in Furniture and Decor category
USA, Canada
Wayfair Stats
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