I have received several damaged items that i have returned to Wayfair. they asked for photos which were provided and the items were sent back.
they are now saying they have to inspect to see about refunding my money and i am no longer welcome to shop at Wayfair due to the damaged items received by them. discrimination because of the way items are received. A new item should be free of defects.
I have already reported them to BBB because they don't uphold the policies of the company for defective or damaged items. The customer advocacy is horrible and unprofessional, to say the least..
Product or Service Mentioned: Wayfair Customer Care.
Reason of review: multiple issues especially customer care .
Monetary Loss: $2800.