Leeds, Leeds
Not resolved
0 comments

They were supposed to ring me one hour before arrival.this never happened. They said that they are unable to ring whilst driving.

Why couldn't the the co-driver ring me or why couldn't they ring me when they stopped. They then left my bookcase in the back garden. Thank goodness it didn't rain!

They told me the desk was with the neighbour, no it wasn't. I had to ring back to re organise the delivery.

They then said I should stay in all day waiting for the delivery. Why should I stay in all day long in a shell of a house. It isn't mine and there was no TV or any DIY jobs to do. In the end I manage them to out a note on the delivery schedule that the driver should ring me before delivery.

But they could nt promise this. Poor customer service or what !

Reason of review: Problem with delivery.

Wayfair Cons: Delivery service.

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