Miami Beach, Florida
0 comments
Not resolved

I ordered $8000 worth of furniture from them.They slated ALL of it for delivery to my billing address rather than my shipping address.

Related: Teechip - Don't use this company

ENDLESS call after call after call and nothing was ever resolved. I had a huge sectional as a part of this order - scheduled for delivery on 9/23 - incorrectly slated for delivery to Philadelphia instead of Miami. Countless calls to the "warhouse" to re-route the shipment but the warehouse wasn't honoring the requests and indicating the change to Fedex or UPS. So then they just arrange to send me a new sectional to the correct address in Florida only to find out the sectional was now out of stock, and now I have to wait over 2 months for a $3200 sectional to be delivered.

This is but one example of the absolute horror I have been through with this organization. Never. Ever.

Again.EVER.

Review about: Garcia Sectional.

Review #923425 is a subjective opinion of a user.

1.6
Customer service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Warranty
Delivery Service
Staff
Value for money
Product or Service Quality
Price Affordability
Diversity of Products or Services
Reliability
Style and Design
Website
PRODUCT OR SERVICE Delivery Service
Reason of Review / Monetary Loss Problem with delivery / $8000
Preferred solution Let the company propose a solution

Had an Experience with Wayfair?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Wayfair Rug Review Wayfair "Ive ordered many items from wayfair online. Never a problem. Sheets, beds, furniture, stools, many beautiful rugs. All came quickly and were as described online. I will always order from..." Read more Wayfair - Miss leading  merchandise Wayfair "Bought 2 bean bag chairs, but it was full of big peices of foam . Bought them for two kids with sensory issues. They send me 2 cheap chair full..." Read more Wayfair - Free Shipping Until December 21st is NOT free. Wayfair "Banner says -FREE shipping, NO MINIMUM 'til Dec 21 but I was charged shipping. When I complained received the following. "After paying the $4.99 shipping fee, you will receive free..." Read more Wayfair - Cheap Junk, AWFUL customer service Wayfair "Currently I'm building out a new office so I'm buying a lot of furniture, pillows, decor etc. And so far I've had not one but two bad experiences with Wayfair...." Read more Don Juravin - Hoax alert! Roca Lab's Gastric Bypass Alternative NO Surgery proven to be a sham! Don Juravin "Don't fall for this internet quackery called Gastric Bypass Alternative NO Surgery. This stuff tastes terrible and shockingly the owner of Roca Labs who claims to have invented this stuff..." Read more Hayward Pool Products - Pump failed after being run for three months Hayward Pool Products "I purchased a Hayward pump and filter four years ago and before I could use it a tree fell on my aboveground pool and deck. Not having the pool inured,..." Read more Indiegogo - No receive perk as promise Indiegogo "I contribute the campaign since 2015 August for USD 249 paid by PayPal. At the beginning they still active respond for the delay of perk and update some regulation change..." Read more Bella Collina - Don't buy a home, lot, wedding, club event before read REAL REVIEWS - By Don Karl Juravin Bella Collina "Don't buy a home, lot, wedding, club event before read the REAL REVIEWS by residents who live in Bella Collina. The new site EXPOSES the real Bella Collina from the..." Read more