Lincoln, California
Not resolved

I've now had two instances where promised express delivery, which I paid for, and delivered late. They have twice refunded the shipping fees, but the reason I paid for express delivery is that I needed the items quickly.

This second time the customer service person blamed Fedex, despite the fact that the item shipped on time but was shipped the wrong way -- ground instead of overnight. I'm sticking to from now on.

Mayfair has a family of companies under it, including Joss and Main, so be careful which online company you are ordering from. You may get the same poor delivery service.

Product or Service Mentioned: Fedex Express Delivery Service.

Reason of review: Problem with delivery.

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