I just started buying things on Wayfair recently as I bought a house and needed a ton stuff. Better selection than most and I was happy with my purchases.
I had one problem and customer service was fantastic. Seems to be based here in the US, they are super helpful and they have great return policies. I had one question about another product and customer service has emailed me back twice to say they are trying to find out for me - and that was just about a question regarding something I hadn't even bought !
Usually you can't get an email from CS for love or money. Love wayfair.
Reason of review: Good customer service.