1.7
Details
Customer service
Diversity of Products or Services
Product or Service Quality
0 comments

I have never been so disappointed in a company. I ordered a tv stand.

I paid for full delivery/set up etc. The item arrived at my local facility on Monday, and I was told by Wayfair I would hear from them by Tuesday. On Tuesday I called Beavex. Dispatch said someone would call me later that day.

No one called. On Wednesday I called Beavex. Dispatch apologized and said someone would call me right away. No one called.

I called again this morning and Beavex dispatch promised a call within hours. No one called. So I called Wayfair and the rep said SOMEONE would call me TODAY. Guess what?

No one called. I'm done with this company.

Reason of review: Problem with delivery.

Wayfair Cons: Shipping.

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