I have been looking at a dining table on their website for quite some time. I finally decided to apply for their credit card which said 12 months free financing if paid in full. The table was on sale for $531. I did their online credit app and it was quick and easy and I got approved for $500. I go to checkout and clicked on paying with another card, I was going to use another card to pay the difference. A window popped up and said I had to contact customer service. Annoyed, I called and explained what I was trying to do and was told Wayfair doesn't allow their credit card to be charged along with another card. Though was reassured I could charge the entire order on another credit card if I wanted. Talk about being pissed off, I was way beyond it. I told the rep I wish I had known that before applying for their dumb credit card, and that no where in checkout or in fine print of applying had stated that!!! I am SO upset and angry with this company.
I then tried to call the company again to just contact a rep and leave feedback, their *** company only allows you to talk to someone about a previous purchase or one you're trying to purchase now!!
I let myself cool down and decided to purchase a gift card (Which has set prices you can't even choose your own amount) so I could use that as the difference. It has been an hour since I ordered the giftcard and had it sent through email and STILL haven't received the e-gift card. I am SOSOSSOSOOO upset.
Product or Service Mentioned: Wayfair Credit Card.
Reason of review: Problems with payment.
Wayfair Pros: Product.
Wayfair Cons: Credit card, Customer service, Company.