Wayfair

Again I'm asking why I have to pay Apple cards for payment through a WhatsApp number. Please return.

1st order was surprised metal cabinet. Supposed to be delivered in next day, but showed up about 4 days late with damaged parts.

The package was obviously dropped on its corner bending several of the cabinet walls. I hammered them out to not have to deal with it.

2nd order is a filing cabinet. Supposed to be delivered in 2 days. Ordered 12/20/25.

Got a message that "order arrives today" on 12/23, then again on 12/24, 12/26 and 12/27.

On 12/31 I called to ask where my order is, and it was lost so they sent another one to be delivered 13. Today is 1/11 and I still have not received it.

Wayfair sells furniture with defective coverings. Furniture manufactured by their company Andiver Mills.

They say Andover Mills will not warranty their furniture but Owner Wayfair does not stand behind its defective furniture.

I'm a 5-foot-2-inch, 95-pound widow. Even though I paid for white glove delivery, my sofa got drop-shipped in my front yard on a Sunday.

It was a miracle that my handyman was in town and able to come and bring it inside before it got ruined by the rain that was coming. I had to pay him $100 for emergency help after I paid Wayfair $100+ for white glove delivery and assembly.

Need to return an item I ordered, but I ordered the wrong size. I reordered the correct size and received it today.

None of the phone numbers for Wayfair are working. All the phone numbers do not actually dial. Why can you not get a phone number that actually dials and connects with a representative from Wayfair?

Wayfair returned my money after deducting shipping cost. Not thrilled about that because the item was snuck in under the 6 size I wanted so it is the fault of Wayfair that I ended up with a 4 tree instead of the 6 I believed I had ordered.

very nice customer service but I am very frustrated with shattered mirror that arrived after many delays. How do I dispose of a larger shattered mirror.

Received no help on that issue. Will not do business with Way Fair again.

My concern is how I had to pay to represent wayfair in sending products to consumers as I was asked to pay $900 in Apple cards to your customers servers so that I could sell products on your behalf

The call disconnected Could you please call me back at 513801****. I am on the way back to my home from a dentist appointment but havent gotten a call from the company who is supposed to be picking up the chair. I want to make sure they are going to call me before they come so I dont miss them

Quain took great care of me. He was very professional, and he handled the situation in a very respectful manner.

This is why I will always shop at and recommend Wayfair. Thanks, guys.

Original part was damaged. Wayfair is now replacing it, but it can take up to 2 weeks to arrive.

Meanwhile, the furniture sits in the middle of the room. They have refunded about 10% for the inconvenience.

Still trying to set up a new appt with Angi to complete the assembly. Open your box ASAP.

When I ordered in. Sept I did not realize.

Merchandise would not be coming in May.

So I cancelled. Colors would have not been right for May

I ordered 8 green jute placemats. They were sold in packs of 4, so two packs. They offered open box prices, unreturnable I knew, but I opted for them.

I got 7 green placemats and 1 navy.

My only option from Wayfair was a refund for one (1!)

Non returnable does not mean they can send any sh_t they want, but that's exactly what I got.

So now I have 7 placemats and Wayfair has lost me as a customer.

How could you do this to us? We were waiting for the delayed package to come to the house. It came late!