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Wayfair - Bad over all experience

My son purchased a couch from Wayfair for $2000, the problem is they subcontracted the delivery and it was nightmare from start to finish.
#1248438
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I made (2) different purchases over the $500.00 amount to qualify for zero interest. WAYFAIR MADE AN Error and split the bill because they shipped them separately. They did this TWICE not just once. I didn't notice I was being charged interest because I didn't look at...
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#1247307
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Plus delivery dates changed 3 times. Very frustrating. Ann was able to help as did previous gentleman (didn’t remember his name). Thank you very much. Feel better about ordering from Wayfair again.
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BewilderedPolarBear
BewilderedPolarBear

Felt very satisfied at end of call which was with customer service staff that was eager to please and we received a credit which makes the situation better. I’d give them both...

3.8
#1246999
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My Wife purchased a desk for my Computer Room. It was supposed to be delivered BEFORE Xmas and was over 1 month late. The deal was make a purchase and sign up for credit card get no Interest for 1 YEAR. My wife paid for Delivery and set up and we had to wait again...
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#1243603
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Wayfair - Don't get the credit card

Don't get the credit card !! This cards is from comenity bank is a joke , fraudulent in all
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1243511
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I've had a wayfair credit card for several years and have never had an issue with them, until I looked at my last statement. they charged me $455 in interest in 1 month and raised the interest rate to 28%. when I called to try to re-negotiate the terms and lower the...
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#1240020
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I ordered two sofas under the guise of non toxic and pet friendly because i have terrible allergies to chemicals in sofas, rugs, etc. I explained to the man on the phone and his manager that i had a bad experience with a couch i previously had bought in my area. They...
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#1238266
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I ordered a platform bed and paid for them to assemble it, they came and put it together wrong and it broke and ruined my floors. I contacted wayfair and she said she'd send another, she sent another and the crew came and couldn't put it together Bc they had no...
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1.7
#1237251
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Have been their customer for past 5 years. Yes some items travel far to get to you and sometimes come slightly imperfect but Wayfair has always gone above and beyond to resolve any concern. Not only they dont put you through interrigations, wasting time and energy like...
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Anonymous
Ronald

This is a complaint website re: the title , "Pissed Consumer" ... it is not for apple polishing or free advertising. To label the readership "haters" is insulting, incorrect, ...

4.8
#1234281
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I purchased a vanity with delivery day of Friday 4/13/2018. While going thru the ordering process and clicking buy the date changed deliver on Monday 4/16/2018. I phoned Wayfair and talked with customer service who said he would make that adjustment to keep the date at...
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#1231764
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