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I bought 2 rugs from Wayfair--total cost was $134 with free shipping. The "jute backing" advertised on the website actually meant "no backing at all"--the rugs just slide all over my hardwood floors. So, it was return time. Unfortunately, I've been spoiled by...
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Anonymous
Beverly

"Backing" is the material that holds the fibers of a rug together. You need a rug "pad"to prevent slipping and sliding.You really should make sure you fully understand somethi...

Anonymous
Caroline

I bought a sideboard that was described as ivory and looked ivory in the picture. When it came it was yellow!! £50 to return. I won’t be buying from there again either

#438397
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I have been looking at a dining table on their website for quite some time. I finally decided to apply for their credit card which said 12 months free financing if paid in full. The table was on sale for $531. I did their online credit app and it was quick and easy and...
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Anonymous
KEN

I WAS TOLD 12 MONTHS FREE FINANCING GOT 1ST STATEMENT I WAS CHARGE INTEREST BAD CUSTOMER SERVICE ZERO HELP CLOSE ACCOUNT WILL NEVER DEAL WITH THEM AGAIN

Anonymous
Amanda

Calm down. Talk about first world problems, jeez.

1.7
I liked
  • Product
I didn't like
  • Company
  • Credit card
  • Customer service
#813035
Reply to reviews
I received my Clique headboard on June 30, 2016. It was delivered to my home in San Diego, and judging from the quick delivery I believe it came from a warehouse in Southern Cal, maybe even San Diego. I installed the headboard, and the next day woke up with a couple of...
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Anonymous
liza

Oh no, I purchased a headboard for my parents after getting rid of some bedding and noticed bedbugs. I wasn't sure about what they were but I see them more and more now... I'm...

Anonymous
Anonymous

We received a rug this past week and I think we may have bed bugs from it.

#877120
Reply to reviews
Very disappointed with Wayfair. Bought this item during their "Black Friday Sale" one would assume this to be their lowest price for the season. Only to find out that from the time we placed the order and it delivered the price dropped, although it the drop is not...
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3.4
I liked
  • Delivery
I didn't like
  • Pricematch
#971744
Reply to reviews
I got approved for a $1500 credit limit with WayFair one year ago exactly. I was on a 12 month 0% financing deal and everything was going well until last month, I missed the payment by a few days. It was the holidays, I didn't think anything of it because 1) this was...
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Anonymous
Heather84

Same had credit almost 3 years hardly used it, was excitec bc my bill was almost paid off and i get a notice they decrease my limit 100 00 ok no biggie right? Wrong they decre...

Anonymous
Shelby

They have done the same to me and I have not ever been late with them in the 3 years+ I have had this CC open! So frustrating!!

3.5
#1178256
Reply to reviews
Wayfair - BED BUGS!!!!!!!!!!!!!!!!!
Wayfair - BED BUGS!!!!!!!!!!!!!!!!!
I ordered a beautiful upholstered bed from Wayfair and it was great until I kept waking up to bites on my arms. I thought I might have been allergic to mosquitos because I never saw a bug in my bed and I have never dealt with bed bugs before plus the bites were only on...
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Anonymous
Chandresh Thakkar

I bought the same bed mull house felisa and have had the bed bugs ever since it came. It was my daughters bed and she stopped sleeping on it. so we realized these were bed bu...

Anonymous
MJPS

If these complaints are legit, why hasn't one of you postedyour response from Wayfair corporate?

2.6
I liked
  • Quality and price
  • Dissatisfied
  • Product
I didn't like
  • Living out of bags for 6 weeks
  • Hundreds of bites on my arms
  • Bed bugs my bed came with
#929913
Reply to reviews
I have never and will never shop at Wayfair because their commercials are irritating!!! I can't stand it! The dancing (horribly I might add), the stupid facial expressions, the jingle and of course the 'drop the mic'. No one likes these. It is almost as if they KNOW...
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Anonymous
Chelsea 25

Why does who taunts her husband about the jingle is awful.

Anonymous
Worn Out Like My Remote Button

I just stumbled on this site after seeing one of the nausiating WAYFAIR commercials. My remote LAST VIEWED button is being worn out switching to another channel to avoid their...

#1180792
Reply to reviews
Been a customer for many yrs. along with family members, you have no right to boycott for freedom of speech, Laura Ingraham has a right to express her opinion without being silenced from big co. as yourself. I will be looking elsewhere for merchandise til you ppl come...
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Anonymous
Chris Freer than you Murica 1

I will buy more from Wayfair to make up for the 3 people here who will "no longer" shop at Wayfair. I feel like companies have every right to choose where their commercials ar...

Anonymous
Cathy Freedom

Your company is RETAIL, not politics! Stepping on toes of FREEDOM OF SPEECH. Should pay attention to paying customers, not dog & pony show of some teen. I refuse to do busines...

Fuldabrück, Hesse
#1224327
Reply to reviews
I want you to know how disappointed & disgusted we are over your dropping Laura Ingraham's show as an advertiser because of David Hogg, Parkland student. Perhaps you can put aside your emotions to pay attention to what this disrespectful brat has been doing! I suggest...
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Anonymous
Anonymous

Buh Bye....."Cant stand you all and will tell all my friencd."Your friends, like you who peaked 30-40 years ago are going the way of the dodo. Who cares if you and the people ...

CandidHermitCrab
CandidHermitCrab

Yay for Wayfair!

I liked
  • Cant stand you all and will tell all my friencd
#1222979
Reply to reviews

Contact Wayfair

Mailing Address:
Wayfair LLC
177 Huntington Avenue, Suite 6000
Boston, MA 02115
Phone:
(877) 929-3247
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Wayfair Products and Services

Wayfair - !!!BED BUGS!!!!
Wayfair - !!!BED BUGS!!!!
Wayfair - !!!BED BUGS!!!!
BED BUGS!!! Please do your research before purchasing any bedding from Wayfair! There are reviews upon reviews about their cloth bed frames and BED BUGS!! I certainly wish I had done mine. The eggs take about 100 for a person to actually realize there is an...
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#1287899
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