Goldsboro, North Carolina
Not resolved
4.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
0 comments

Well, I bought 2 lights from Wayfair...nice outdoor lights.....went to buy one more.....they would not let me purchase without a password, which I created and re created several times to no avail......price also went up substantially...so off to e-bay I went...no password necessary. $20.00 less....same light.

Also, tried to get insider price by opening a credit card...well, guess what, you have to spend much more to get the price you want via the credit card. Bye bye Wayfair......hello e-bay!

So, now I need to add more words! I really have no more words.

A consumer should be able to purchase any item without signing in and creating a password...which I have done several times by the way. Your loss I should say.

Product or Service Mentioned: Lantern.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Wayfair Cons: Convoluted password process.

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