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Extremely disappointed with everything:

1. Quality of furniture received (beyond bad!), table top made of something very soft that a touch with your finger will leave a mark, "leather" chairs display forever every speck of any stain (impossible to remove!) and same goes with couch - uncomfortable, easily stained, looks deformed and overall just really bad sectional.

2. Customer Service: several months ago I send a complaint via "Contact Us" link, got auto reply "We are experiencing large volume of emails at the moment" and since then - NOTHING.

3. Left detailed reviews on the web and for one of the items it was removed twice!

I can`t even believe it`s happening, like we are not in US but in rural 3rd world country, where merchant can do whatever...

Product or Service Mentioned: Chair.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

Wayfair Pros: Price.

Wayfair Cons: Furniture quality.

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