I returned an item purchased in May within a week using USPS flat rate return. The only identifying number I had on the receipt was a Bill No.
(not a tracking number since it was shipped flat rate). Mayfair has voided my return, pocketing $152 as if it never arrived. My package also had a RA No. on it.
It would seem shipping from all different companies and using their tracking numbers holds more weight than Wayfair's own RA No.
My mistake, but I never received the package back with our return address listed; Wayfair received it. If this doesn't get resolved through Wayfair, I'm contacting my credit card company and never purchasing through Wayfair again!
Product or Service Mentioned: Laurey Cabinet Handle.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $153.