Not resolved

I returned an item purchased in May within a week using USPS flat rate return. The only identifying number I had on the receipt was a Bill No.

(not a tracking number since it was shipped flat rate). Mayfair has voided my return, pocketing $152 as if it never arrived. My package also had a RA No. on it.

It would seem shipping from all different companies and using their tracking numbers holds more weight than Wayfair's own RA No.

My mistake, but I never received the package back with our return address listed; Wayfair received it. If this doesn't get resolved through Wayfair, I'm contacting my credit card company and never purchasing through Wayfair again!

Product or Service Mentioned: Laurey Cabinet Handle.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $153.

  • Wayfair Return Usps Flat
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Update... received an email on September 8, 2016, from Wayfair stating they would be crediting my card within 3-5 business days. It is currently October 14, 2016; and no credit.

This company is either corrupt or incompetent.


Interesting... After posting my comment here within a couple of days Wayfair "found" my return and has stated they will credit my account in 3-5 business days...

We shall see. I don't trust Wayfair.

My original purchase date was in May, and I returned it on May26. It took three months to "find" it?