Merritt Island, Florida
Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Price Affordability
Product or Service Quality

beware to all customers that Wayfair is the worst company I have ever dealt with. I place an order with them on October 4, 2015 and as of today, October 30, 2015....

I has not arrived. I was told it was coming today between 10:00 & 2:00 pm..... Never arrived! I called the delivery company and they said that Wayfair lies to all their customers and gives them all the same delivery window times and that my delivery would not be until between 2:00 & 6:00 pm but are running late and it will be more like 7:00pm...

I made arrangement for me to be home (missed work) and to have someone here to move the delivery into my home... But Wayfair said that no one had to be home that they would just drop it at the door!!!! This is furniture we are talking about ...., I said you have got to be kidding me, that's the reason I took off work! Needless to say I now had to go back to work and will not get home until after 9:00pm and won't have anyone to bring it into my home until tomorrow morning....

The furniture will sit outside all night long.... Let just hope that it don't rain or it don't get stolen or damaged! Wayfair will get this furniture back!!!! They told me that it could take up to 3 weeks before they pick it back up...

In the mean time where am I suppose to store this ***? I'm not,... It will sit on my porch until they come to get it! So everyone please think twice before ordering anything like this from Wayfair!!!!!

You will be sorry!

Reason of review: EVERYTHING!.

Monetary Loss: $600.

Preferred solution: Full refund.

Wayfair Cons: Sucks and lies, Failure to deliver right product, Communication on shipping, Emails.

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