I received my Clique headboard on June 30, 2016. It was delivered to my home in San Diego, and judging from the quick delivery I believe it came from a warehouse in Southern Cal, maybe even San Diego.
I installed the headboard, and the next day woke up with a couple of bug bites. Didn't think much of it. The following morning I was covered i n bites, and found a tiny bed bug on crawling on my stomach. Went to urgent care on July 4th (yesterday) and they verified it was bed bugs - so my wife and I spent all of July 4th ripping the mattresses off, spending about $200 on insecticides, mattress covers, etc., spraying poison through out our bedroom, and washing everything in hot water, drying on extra high heat.
Wasted holiday. I called Wayfair this morning and complained, they instantly said no problem, they'll refund my money. I think Wayfair knows of this problem, as they didn't seem surprised.
Now I am just praying that we nipped it in the bud and don't have to hire a exterminator, etc. Going to report this to the State as well, since an online complany is essentially spreading bed bugs.
Product or Service Mentioned: Headboard.
Reason of review: Bed Bugs!.
Monetary Loss: $250.
Preferred solution: Pay me for the cleaning products that I had to purchase to get rid of the bed bugs.