They suck so badly I ordered a swing set on November for my daughter's fourth birthday they told me it was going to get here two days after my daughter's birthday which I was OK with it delivery was November 24th seven days later i called no one from Wayfair call me to inform me that One big box out of six was missing they misplace it which I don't know how in the world can you misplace one huge box I return the swingset then decided to re-order with them to see if there were more lenient with me this time I order the same swingset on December 4th which was supposed to get delivered to my house on December 21 before Christmas for Christmas I call December 21 early in the morning and they said that it will get here by 12:00 PM at 12 o'clock I call they told me that they couldn't deliver my order because it was a huge order so they need to get another truck to deliver my swing set which would take another week (because it was a large shipment) hello ya *** morons it's a swing set. I asked to speak to the manager because I was pissed the manager the told me that it was going to get to my house that day by 8:00 PM they got here around 9:00 PM and then just to top it off the boxes and wood were completely destroyed that I couldnt even build her swingset I called Wayfair again at night and described to them everything with shipment and destroyed parts I took pictures of every single piece that was destroy they told me they would replace it I said OK she told me they will get here on the January 5th today no one called today no one email me today I call at 8pm and have the audacity to tell me that my swing set would not get here till January 10th because the items they replaced were big items like wtf wayfair takes their customers as joke so completely unprofessional I swear that if I had that dumb *** manager next to me right now I would of bashed her face in with all that rudeness and sarcasm she had over the phone. DO NOT ORDER FROM THEM TWO MONTHS DEALING WITH THESE IDIOTS AND STILL MY DAUGHTER DONT GET TO PLAY IN HER PLAY SET
Product or Service Mentioned: Cedar Summit Swing.
Reason of review: Problem with delivery.