Product: Wayfair Customer Care Clear all filters (0 of 95 reviews match)
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Wayfair - Expired coupons/any promos

I have been redecorating have bought a lOT from Wayfair. However, when I asked on my last order if there was a promo she said my coupons expired and there was nothing she could do I guess I will start looking on other sites as well.
4.6
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Wayfair Customer Care
#1446669
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Wayfair - Will the order ever ship

Placed an order with Wayfair on 12/30/2018 with a delivery date of January 4, 2019...Wayfair has the funds for the order, the order is still in processing with a delivery date of January 4 2019. It's now January 7, 2019 and I have no idea when or if it will be received. Tried using their online chat tonight with a estimate wait time of "4 minutes" 10 minutes later no customer service available for a chat!!!!!!!
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Wayfair Customer Care
#1443311
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July 2018 I ordered a 72 inch round table delivery to be oct 30 I was told it was lost in shipping, another one was reordered to be delivered being of January we received notification delivery was going to be dec 6 so my husband took a flight to myrtle beach from New...
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Briana

Same thing happened here friend it's been over a year and we haven't seen the bookcase we ordered. Even the idea that they cancelled the order and reordered it. We paid for it...

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Wayfair Customer Care
#1441172
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Wayfair - Excellent

Representative was excellent in handling my return
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Wayfair Customer Care
#1431155
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Wayfair - Excellent, answered my questions well

Just had a simple question regarding specifics between 2 items
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Wayfair Customer Care
#1418704
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Wayfair - Harassment

Please stop harassment Sick to death of all these DAILY emails I keep asking to unsubscribe Just ignore all my appeals
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Wayfair Customer Care
#1415685
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Wayfair - Not helpful

We would like to hear your feedback on your interaction with Wayfair customer service regarding "I am pissed off. I hit the payement button and it automatically charged a certain card. I immediately asked for a refund because there wasnd enough money in my account and it said it would take several days and then my bank wacked me with a $30".
3.8
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Wayfair Customer Care
I liked
  • For the most part they are nice
I didn't like
  • Gave me a run around
#1414475
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Wayfair - It was awesome!!

Great customer service. I spoke with Mr Raul very nice and understood my concern... U have a very happy customer. Thanks Wayfair
4.7
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Wayfair Customer Care
#1414336
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I ordered a bathroom vanity from Wayfair this week and wanted to pay through my paypal account. But instead they charged my bank account who I pay my paypal account with. It overdrew my bank account. I talked with two customer service members who could not help me and...
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Wayfair Customer Care
#1411789
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I ordered two sets of dishes for my kitchen each as four placesettings in one box 2 of the dinner dishes were broken I called up they told me to keep that box and send me a new one I don’t need to send it back so now I got extra dishes, Needless to say they were very...
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5.0
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Wayfair Customer Care
#1410849
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