Ponce, Ponce
Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Value for money

It is unfortunate Wayfair does not recognize Puerto Rico as part of the United States. Amazon, EBay, Target, Best Buy etc.

all offer free shipping to Puerto Rico. The United States Postal and FedEx services Puerto Rico at little to no no additional cost. Wayfair is discriminating against Americans in PR. I spent two days putting together an order only to find out the shipping was more than $1,000, more than the order itself.

When I called and talked Kristy in customer service she stated there was nothing Wayfair could do for us. Wayfair should stop discriminating and change their shipping policy to that of many other online retailers. We wil.

Be putting this order in on Amazon or Target, respectful online retailers.

Product or Service Mentioned: Wayfair Customer Care.

Reason of review: Poor customer service.

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