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1 comment

I ordered a rug that was at a very good discount. Really excited that I finally found something that I liked.

And then they just cancelled the order saying that it was mispriced. they offer a 15% off but I already had a 15% off so that was no compensation. I've been reading that they do this constantly and I wonder what their game plan is. Maybe it's some sort of scheme to our you in with one low priced item so you might buy a few more things.

Then they cancel that item and your left paying for the other stuff and probably shipping at the same time. And boy really crappy customer service just a form letter and not addressing the real issue at all.

Product or Service Mentioned: Rug.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Aug 11, 2017.
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Everything I have ordered from Wayfair has been fine. I learned from reviews that furniture that you are going to sit on may not be comfy.

Knowing that I ordered a loveseat to just fill an empty space along the wall. That was 6 weeks ago.

I still don't have the loveseat. Considering cancelling the order at this point.

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