I ordered some box springs on January 11. No where on the site did it say they would take FOREVER to arrive.
Just like everyone else has stated, there is NO customer service, no concessions for lousy delivery. I am looking at 4 weeks to get these box springs, but it just keeps getting delayed and delayed. I also spent $84 on bedding, didn't like it, and it cost me $50 to send it back to California.
I will NEVER EVER EVER use this company again.
This person wrote the review because of poor customer service of box spring from Wayfair. Reviewer claimed that he or she wants Wayfair to issue a partial refund.
The most disappointing in user's experience was delivery and refund policies and no customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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