Houston, Texas
Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
1 comment

I would leave zero stars I have such a terrible experience. I ordered a chair for $303 on the 9th for my nusery.

On the 10th I found my bank account negative because wayfair charged me a 2 times for my purchase for a total of $606. They are telling me it will take until the 16th to see the money they stole from my account back. That is 7 days to refund my money that was their HUGE mistake. I am 9 months pregnant with a negative bank account for 7 days...I am unable to pay other bills which are making them late on top of not being able to grocery shop for my family.

I hate this company.

I will never order from them ever again and am tempted to return my rocker if it ever gets here. Shame on you wayfair.

Reason of review: Problems with payment.

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Anonymous
#1220742

Same thing happened to me, wayfair double charged my order and emptied my bank account... terrible company.