Wayfair - Sectional Sofa Review from Baltimore, Maryland
I ordered this sofa October 20-21st.I received the delivery yesterday, Nov.
13th. The delivery guys did not have the proper tools to drill non preexisting holes for the legs. My neighbor, who I had let then in loaned them hers which still didn't work, she then borrowed another neighbors drill which still didn't work. The sofa was left in assembled.
After delivery guys left, we found a slat was broken in the side. So, upon the arrival of the delivery company returning to finish the assembly.
It won't be necessary.It will be going back so I'll be refunded for this major disappointment
This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Wayfair. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Wayfair.
Check out the best and the worst companies in Furniture and Decor category for more informed decision or compare Wayfair to other companies on our site.