Product: Wayfair Shipping Service Clear all filters (64 of 64 reviews match)
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I ordered something from Wayfair over the weekend on Saturday, everything went through my bank card was fine, on Tuesday got an email from them saying they cancelled my order they're going to refund me my money because of fraud, so I immediately called them and I said...
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Anonymous
Yula78

...Casual Racism is still Racism, yank

Anonymous
Katarina

Yes, of course it's because you're black.. businesses only want "white" money. And while we're at it, let's blame snow and cavities on white people too!

1.0
Product
Wayfair Shipping Service
#1151956
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Order a bookcase which I needed by the delivery date. They sent the wrong product and refused to send the correct one in a timely manner. Even the one they send was broken and could not be used in any event. This was the first experience in dealing with it and it will...
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Anonymous
Bill Kirrane

Will never buy from this company again

Product
Wayfair Shipping Service
#1142658
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Wayfair - Disappointed
Turned my Zen Room into a Dilly Dilly chamber of Misery.My colors were natural browns they sent me black instead of the brown I ordered. Now customer service wants me to do the research and provide them with all the information to resolve this problem. They had...
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2.7
Product
Wayfair Shipping Service
I liked
  • Disliked
#1140419
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Wayfair - Shipping...HORRIBLE

#1102474
1.0
Details
Changed shipping date without notice...delivery now SIX WEEKS after order. Would NEVER have purchased from them and never will again.
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Customer service
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Reliability

Wayfair - Wrong delivery

#1077658
1.8
Details
Two boxes one of them was totally wrong haven't heard from them in 3 days really bad customer service
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Wayfair Shipping Service Review

#1018471
A total nightmare. I ordered an adult trifold matt from this horrible company and got a child's size matt. I been trying to return for two weeks now.
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Wayfair - Simple Review #1483389135
1/1

Wayfair Shipping Service Review

#983870
1.3
Details
Ordered a divan bed which clearly stated in the description that a headboard was included but it arrived minus the headboard. I contacted them and was told by the first person it was conflicting information and offered a discount then her supervisor said it wasnt included. Judge for yourself ! Despite several emails etc I have heard nothing. What a shambles !! Keep away from this company.
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Customer service
Delivery Service
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Resolved

I ordered a Christmas tree from Wayfair on November 11th. Every single day this week -- and I am writing this on Friday, November 24 -- the tracking says that they tried to deliver the stupid tree. As I work from home, I know that they NEVER tried to deliver it. Never....
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Wayfair Shipping Service
#1136599
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I bought a Twin XL memory foam mattress on sale from Wayfair on 11/11. It began preparing for shipping that day several hours later. It's expected shipping date was 11/13 and it's estimated delivery date is 11/15. My order hasn't even shipped yet and there is still a...
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3.1
Product
Wayfair Shipping Service
I liked
  • Friendly customer service
I didn't like
  • Delay in shipping and delivery
#1131891
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Order bedding from Wayfair this past September. Waited 2 weeks for it to arrive in Canada. Once it did arrive the box was mangled and barely able to hold the bedding we ordered. Once opened I realized they sent me the wrong item. Colour was the same but it had less...
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4.0
Product
Wayfair Shipping Service
#1130400
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Placed an order sept 7 2017.Paid right then with PayPal. Was told i would receive item by sept 12, 2017. On sept 8, 2017 the order said the order was on hold. I sent an email asking why it was on hold. It took 3 days to get an answer back. I was told they were shipping...
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2.9
Product
Wayfair Shipping Service
#1104664
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Then they said that they were cancelling my second chair order because they were oversold. I went onto their site and the chairs are still being sold on there, but when I asked they said that they were TWICE THE PRICE NOW ANDI WOULD HAVE TO PAY THAT PRICE. What kind...
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1.8
Product
Wayfair Shipping Service
#1101927
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1, 2017 I ordered some flooring from Wayfair. I put in the square footage I needed and the site calculated my order. I received an order confirmation and as ship date of Sept 8, 2017. One Sept 8, I received an email from Wayfair, of which I opened expecting to find...
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1.0
Product
Wayfair Shipping Service
I didn't like
  • Do not stand by pricing
#1101227
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My daughter purchased a bed from Wayfair 7/31/2017. Bed was delivered without side rails which were included. The process of communication is totally unacceptable. Her phone calls and emails are not returned and even a supervisor was contacted and issue still not...
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1.0
Product
Wayfair Shipping Service
I didn't like
  • Inability to contact customer service to resolve issue
#1088770
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