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2.4

****BUYERS BEWARE**** I want to share my experience with wayfair - their slogan being "its just better when the big stuff ships free." WHAT A LIE! We ordered a table the beginning of November and FINALLY got it February 1st!!!

-- almost THREE MONTHS after it was ordered. At first we thought the customer service was nice and that they were trying their hardest to get our table to us...no. We called no short of 10 times, exchanged about 20 emails with them...and it took our table being lost, found, then lost again (two months after we ordered it) for them to finally ship us a second one. We literally were given the run-around for MONTHS!

I have never been so mad about a purchase in my life. And the tracking? Forget about it. The tracking would change daily.

Every week it would say "package delayed, you will be contacted in the next 2-3 days with an update" but we would never be contacted. WE ALWAYS HAD TO CONTACT THEM! They gave us $200 off the purchase price but when you have to wait a quarter of a year to get your items and call/email every other day...we should have been given our full purchase price back, and until that happens I will continue to share this story on every social media platform/review page possible. AND IF I WERE YOU I WOULD NEVER EVER BUY ANYTHING BIG FROM WAYFAIR, especially if you need it within 3 months.

CHERRY ON TOP: HARDWARE FOR ONE CHAIR WAS MISSING WHEN THE TABLE FINALLY GOT HERE ALMOST THREE MONTHS AFTER THE PURCHASE. So, still waiting on that. They expedited it so maybe it will get here in a few weeks.

My husband and I tried to be nice and understanding. He works for the USPS and understands delays happen and we don't like giving bad reviews ever but this was just too much.

Reason of review: Order processing issue.

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