Broad Brook, Connecticut
Not resolved
1 comment

After just 2 months of having new chairs the cushion material disintegrated into a white powder that came through the seating. Beware of Wayfair they would not repair, replace or return faulty goods.

They will not survive long in this business.

I am a designer and never experienced such bad policy and customer service!! Never buy from any of the subsidiaries either!!

Reason of review: Bad quality.

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Anonymous
#1084683

Thanks to this site and others I received 12 replacement cushions. I won't know til I use them in the summer... Tbc