Broad Brook, Connecticut
Not resolved
1 comment

After just 2 months of having new chairs the cushion material disintegrated into a white powder that came through the seating.Beware of Wayfair they would not repair, replace or return faulty goods.

They will not survive long in this business.

I am a designer and never experienced such bad policy and customer service!!Never buy from any of the subsidiaries either!!

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Wayfair and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
#1084683

Thanks to this site and others I received 12 replacement cushions. I won't know til I use them in the summer... Tbc

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