Ponca City, Oklahoma
Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I purchased a Storkcraft bunk bed from wayfair. The bunk bed was supposed to be delivered in two boxes.

They only sent one. When I called customer service the rep admitted that the bunk bed had been made available mistakenly and was only available for a few days before they removed it from the website. I was then told that I wouldn't be able to receive the rest of the bunk bed.

When I said that their mistake wasn't my fault she said there wasn't anything they could do. I guess I won't use way(not)fair anymore.

Product or Service Mentioned: Wayfair Website.

Reason of review: Problem with delivery.

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