0 comments

I had a 10% off coupon that was expiring in a couple days.I found a rug (over $200, so decently priced) that I really wanted to buy.

I went to 'add to cart' and realized it was out of stock. I decided I would first ask the customer service if there was anything they could do to compensate since the date it was expected back in stock was a couple months away. The answer was flat out "No, we cannot extend your coupon or offer you another one or do anything to compensate for not having it in stock" They then tried to encourage me to purchase something else - No thank you! I want what I came to purchase.

I ended up finding it available at several other places and purchased from Home Depot who honored the 10% off coupon.Their loss!

Had an Experience with Wayfair?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Wayfair - Free Shipping Until December 21st is NOT free. Wayfair "Banner says -FREE shipping, NO MINIMUM 'til Dec 21 but I was charged shipping. When I complained received the following. "After paying the $4.99 shipping fee, you will receive free..." Read more Wayfair - Miss leading  merchandise Wayfair "Bought 2 bean bag chairs, but it was full of big peices of foam . Bought them for two kids with sensory issues. They send me 2 cheap chair full..." Read more Wayfair - Ashley Kimball Sleigh Bed Review from Deland, Florida Wayfair "Damage inside box. Package was good. Missing wood that was there attached wood damaged where they took the Cleat Off the head board. But not no box. Nicks dings all..." Read more Wayfair - Hazelwood Chairs Review Wayfair "So, I ordered 16 chairs for Thanksgiving. CLEARLY advertised. The manager nicely agreed that it was a listing error on their part but that their disclaimer exonerates them. This is..." Read more Chopretail - So far the worst and don't think it will get better. Chopretail "I PURCHASED ALTOIDS AND THOUGHT I WAS GETTING A BETTER DEAL BUT FOUND OUT THE PRICE WAS FOR 2 AND NOT 12. THE 2 WAS FROM CHOPRETAIL ON THE WALMART.COM..." Read more Upjerseys Ttjerseys Com - BAD all the way Upjerseys Ttjerseys Com "I just needed a jersey for Sundays at work, since I'm not a football fun, so I didn't wanna pay a fortune. On this website the price was $22, but..." Read more Priceline is Fraud Priceline "Bought a hotel reservation that was changeable. Turned out it was bait and switch. Out over $1200. See the screen grab of the actual page I purchased from. Note the..." Read more CCC Information Services - Bad Customer Service CCC Information Services "I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse...." Read more