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I purchased a bathroom cabinet in Nov.2012 from Wayfair as a Christmas present.

The recipient tried to assemble it on 4.6.13 only to find that the box contained the wrong instructions! I contacted Wayfair, and their response was that since 3+ months have passed, it's my problem and to contact the importer. They provided no contact information. The item is still for sale on the Wayfair website so I replied that their response is unacceptable; they must either supply the correct instructions or send another unit with the correct instructions.

I am awaiting their response and a resolution.I have also contacted the Massachusetts Better Business Bureau as Wayfair is located in Newton, MA.

Review about: Wayfair Website.

Monetary Loss: $100.

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Anonymous
Sioux Falls, South Dakota, United States #634926

Most businesses have a 3 month warranty time period. It is the recipients fault for not starting to assemble it right away. Are the directions wrong or are they being misinterpreted?

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