Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Value for money

So we ordered three bookcases looking forward to getting them, we are old and cannot get them into the house, this is ludicrous.... it is easy ordering but then cannot get them in so what good is it.

These were extremely heavy and even if you are young , you would need a big strong gentlemen to get these in your door, they blame Fedex and UPS, well I didn't order from Fedex and UPS so why would they be blamed..

When ordering form other furniture stores, they make sure the furniture is in your home and not drop them off on the porch .

Do not order anything that you might not be able to lift to get it in your home, very disappointed , couldn't wait to get these and now the have to come and pick them up in 2 days lol, they will most likely be soaking wet. serves them right . Never heard of such a thing, they brag about being #1 now and cannot afford a delivery truck and a few good men to deliver for Wayfair, a rip off, and OMG if you live on a second floor or an apartment, you better be prepared to have someone ready to intercept.

Then on top of it, you have to assemble most of their furniture which costs almost as much as the piece.. Horrible experience.

Product or Service Mentioned: Wayfair Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $1000.

Wayfair Cons: Do not bring items that are heavy into your home.

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